Privacy Policy

At Gogo Rummy, protecting user privacy and safeguarding personal data is our primary commitment. This Privacy Policy details our data handling practices in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023.

1. Information We Collect

• Personal Identifiers: Name, verified Indian mobile phone number, and email address.
• KYC Documents: PAN card, Aadhaar or other government-issued ID proofs required for statutory tax and identity verification before processing real-money withdrawals.
• Technical & Device Data: Device model, operating system, IP address, device identifier, and coarse location data to enforce regional state restrictions.

2. Purpose of Data Processing

We process your data exclusively for:

• Creating and managing your gaming account.
• Facilitating secure deposits and instant UPI / IMPS withdrawals.
• Preventing fraudulent behavior, anti-collusion, and bot detection.
• Complying with statutory obligations under Section 194BA of the Income Tax Act.

3. 256-Bit SSL Data Security

All communication between your device and our servers is secured using 256-bit SSL (Secure Socket Layer) encryption. Sensitive financial data such as bank account credentials, UPI PINs, or card passwords are never stored on our servers and are processed directly through RBI-authorized payment aggregators.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information with third-party marketing companies. Data is only shared with authorized verification service providers, banking partners for payouts, and statutory authorities when mandated by applicable law.

5. User Rights & Data Retention

Users hold the right to access, review, modify, or request deletion of their personal data by contacting our compliance desk, subject to statutory retention requirements for financial audits and anti-money laundering regulations.

6. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details of our Grievance Officer are provided below:

Grievance Officer: Compliance & Data Protection Officer
Email: [email protected]
Response Time: Grievances are acknowledged within 24 hours and addressed within 15 working days.